In this series we’ve been doing about increasing patient satisfaction, we’ve covered how MyProViewer can make a good impression on new patients, and how it can foster a deeper relationship between the patient and you or your staff.

This time around, let’s look at how MyProViewer improves patient compliance in a way that makes your patients happier with the experience they get from you.

Unobtrusive Reminder

It can be frustrating as a dentist to constantly tell your patients what they need to be doing to make the most of the care they’re paying for. Whether it’s orthodontic work or keeping their teeth clean, patients always benefit from reminders about the proper way to stay on top of their oral health.

But do they like hearing it from you and your dental staff? While the occasional reminder is okay, it can start to sound more like scolding or preaching than helpful advice – and that won’t make patients feel good about your practice.

How MyProViewer Can Help

Thankfully, MyProViewer is a better way to accomplish the same thing. When you have patients sitting in the waiting room, you can display a number of “tips” that actually tell them the information they need to know to take care of their teeth!

By reading it themselves on MyProViewer, the information comes across as a handy tip rather than chastising. The visual aspect of seeing the tip is also more memorable than when you or a staff member simply says it.

This way, your patients will become more compliant with the dental treatment they are receiving, and be satisfied with how the message was delivered.

Best of all, you can use some of our great pre-made content included in MyProViewer! You can talk about the rules for wearing retainers, the importance of doing regular dental check-ups, and more.

As always, it’s all highly customizable, so you can get exactly what you want on that waiting room screen!

Are you wanting to know more about how MyProViewer can improve patient compliance and increase their satisfaction? Contact us today to learn more!

The MyProViewer Team
It’s What Your Waiting Room is Waiting For!

Whether you already have a MyProViewer in your office – or you’re currently considering a purchase – you’ve probably encountered resistance to the idea from your staff. The most common objection is that they don’t have time to learn and monitor the MyProViewer.

This isn’t surprising. Your staff has plenty to do already! It’s going to be a hard sell convincing them that they should add yet another item to their daily list of things to keep track of.

Here’s how to overcome their objections and enjoy the benefits of MyProViewer in your practice.

Time Saver

Believe it or not, MyProViewer isn’t a time intensive addition to the practice. You can spend a lot of time with it if you choose to, but it’s just as easy to pick from some built-in content and start getting results fast!

From the content wizard to remote updating, you and your staff won’t have to spend much time at all getting MyProViewer running in the background. And you can even use it to share things with patients that you would otherwise have to tell them directly, so it can even help you save time overall!

Dollars Earned

Your staff benefits when the practice is thriving. Be sure to mention that just a little time spent with MyProViewer can lead to financial gain. As you’ll learn about in the next few weeks, MyProViewer is perfect for increasing patient satisfaction and improving case acceptance through marketing!

Think of the monetary value in retaining customers and up-selling or cross-selling them on other services you provide. At the end of the day, your staff is in place to help the practice succeed.

The better your practice does, the better you can treat your staff (whether you’re talking raises, bonuses, benefits, profit sharing, office parties, or other perks). That’s sure to be a motivating factor in favor of MyProViewer!

Stay tuned next week for more information about how MyProViewer helps with patient retention and satisfaction.

The MyProViewer Team
It’s What Your Waiting Room is Waiting For!